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May update of Dynamics 365 Layout provides new learning features, other...
Applies to: Dynamics 365 Layout (build 108.1905.17002.0) The Dynamics 365 Layout team is pleased to announce the availability of the following features and improvements in the May update: Teaching...
View ArticleDeprecation of Unified Service Desk 3.2 and lower versions, and features
To help provide the best possible Unified Service Desk experiences, we recently announced the General Availability of Unified Service Desk 4.1, delivering improved performance and a host of feature...
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Retrieve Resource Availability with Universal Resource Scheduling API
Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution 8.7.x version or Universal Resource Scheduling 3.7.x version In this blog post lets talk about how to call the...
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The future of Dynamics 365 for Project Service Automation (PSA)
Organizations that sell project-based services need automation of end-to-end business processes to empower Project Managers, Project Accountants, and Portfolio Managers to efficiently track, manage,...
View ArticleUnlock the power of your EHR data to personalize patient care
There are two critical objectives that every healthcare organization must meet to be successful. The primary objective, of course, is to create exceptional patient experiences and the other is to...
View ArticleCustomer data platform: A key to personalized experiences
In todays digital economy, customers are continuing to set the bar higher and higher in terms of what they expect from the brands they interact with. Power that was once held by the providers of goods...
View ArticleNew Business Central apps in April 2019
With 48 new apps for Dynamics 365 Business Central listed on AppSource in April, we have reached a new milestone with 300 apps that enrich the functionality of Business Central. The following apps were...
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Last chance to register for the Microsoft Business Applications Summit
We can’t wait for the Microsoft Business Applications Summit this year and its almost here! Coming to Atlanta, Georgia June 10 11,this is your chance to get hands-on withyour favorite tools,get...
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New! Dynamics 365 Virtual Agent for Customer Service is available for preview
It is with great pleasure that we’re announcing availability of the public preview of Dynamics 365 Virtual Agent for Customer Service. Virtual Agent for Customer Service is the latest Dynamics 365...
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The benefit of bots: Dynamics 365 Virtual Agent for Customer Service overview
Dynamics 365 Virtual Agent for Customer Service is an exciting new offering that empowers customer support teams to create powerful bots using a guided, no-code graphical interfacewithout the need for...
View ArticleDynamics 365 & Power Platform timeline for the 2019 release wave 2
April 2019 marked a significant milestone for Dynamics 365. Our customers are now on the latest in-market version of Dynamics 365 and weve modernized how updates are delivered to our users. Today, I...
View ArticleLifecycle Services – May 2019 (Release 2) Release Notes
The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS May 2019 (Release 2) release. Update tiles improvement The LCS update...
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How to change advanced settings for the Schedule Assistant
There are advanced settings in the filter control that allow you to change the behavior of the Schedule Assistant. Options include: Real Time Mode Allow Overlapping (Ignore Proposed Bookings)...
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How to ignore travel time when searching for resource availability
The Schedule Assistant in Universal Resource Scheduling has an option to “Ignore Travel Time” when searching for availability. This option allows you to search for a resource within a certain radius,...
View ArticleNew Business Central apps in May 2019
In May, Dynamics 365 Business Central partners published 33 new apps on AppSource. The following apps were added in May 2019: Clever Handheld for Warehousing by Clever Dynamics Oozes simplicity and...
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New flexible service updates for Dynamics 365 for Finance and Operations
Welcome to the world of One Version, where we’ve modernized the service updates for Dynamics 365 for Finance and Operations. With One Version, all customers benefit from being on the same version with...
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May release of Dynamics 365 Guides improves anchoring (alignment) process
Applies to: Dynamics 365 Guides (build 103.1905.31001.0) This month, were pleased to release an improved anchoring (alignment) experience in Dynamics 365 Guides. Whats new in this release The PC app...
View ArticleWatch live: Microsoft Business Applications Summit opening keynote
Cant make it to Microsoft Business Applications Summit this year? Dont worry, weve got you covered you can livestream the opening keynote live from Atlanta, Georgia June 10 at 8:30 a.m. EDT. Watch as...
View ArticleCreate amazing patient experiences by leveraging the retail playbook
The need to revolutionize the delivery of patient care has never been greater than it is right now. To remain profitable and relevant, healthcare providers have no choice but to rapidly evolve. The...
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Dynamics 365 Customer Insights – June 2019 release notes
The Dynamics 365 Customer Insights team is happy to announce the availability of our June release. NEW FEATURES Power BI connector gets a data experience Improvements to the Dynamics Customer Card...
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