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Dynamics 365 Customer Insights – September 2019 release notes

The Dynamics 365 Customer Insights team is happy to announce new updates made available in the last month!NEW FEATURESTriggers now available in Microsoft FlowBetter performance for our connector in...

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September 2019 update for Dynamics 365 for Marketing is available now

The September 2019 update of Dynamics 365 for Marketing is available now! As usual, this release provides many performance improvements, reliability improvements, and bug fixes. For instances running...

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9 tips to maximize your screen real estate on the schedule board

The schedule board is the primary work space for dispatchers, and every pixel of real estate is essential for maximum productivity. Depending on your monitor, opening the schedule board may initially...

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Recap of Retail webinar for August

The monthly Retail webinar for August was held on the 1st of August and was loaded with exciting content. We covered lots of features, some of which are releasing soon while others are in the early...

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Reduce timeouts for cascading transactions

Have you ever tried to assign an account to a new owner only to have the system lock up and timeout because you have too many child records in the cascading transaction set? A new feature is available...

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Lifecycle Services – September 2019 (Release 1) release notes

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (September 2019, release 1).Show active issues during incident...

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Release Notes for Project Service Automation Update Release 11

Were pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes some important improvements to quality, performance, and usability.This...

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Showcasing new business opportunities with the Microsoft Automotive Accelerator

Starting next week at IAA New Mobility World, Microsoft will join 1000+ exhibitors and 250,000 visitors from approximately 39 countries to exhibit and explore immersive technologies, visionary concepts...

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New Tools for Data Classification in Dynamics 365 Business Central

INTRODUCTIONWhen the General Data Protection Regulation was introduced in the European Union in 2016, it became important that businesses can classify and protect data, whether they are based in the...

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Scheduling versus dispatching – Universal Resource Scheduling

Depending on your organization, you might create bookings and want them to immediately appear on your field technicians mobile devices. But what if you want to plan the whole day and have new bookings...

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Announcing the timeline to move to Unified Interface

Over the last two years, our customers have been experiencing the benefits of the new user interface client for Dynamics 365 Sales, Customer Service, Project Service, Field Service, and Marketing. Many...

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Enhancements and Bug Fixes for Field Service Version 8.8.3.533

Applies to: Field Service version 8.8.3.533 on Dynamics 365 for Customer Engagement version 9.xVisit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to...

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How leading companies use CRM to power personalization

Organizations must tailor consumer experiences to the individual needs and desires of current and prospective customers. Personalizing the customer journey, however, can be time intensive and...

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Enhancements and Bug Fixes for Field Service Version 7.5.13.73

Applies to: Field Service version 7.5.13.73 on Dynamics 365 for Customer Engagement version 9.xVisit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to...

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New Business Central apps in August 2019

In August 2019, our partners published 27 new apps for Dynamics 365 Business Central on AppSource. These were new last month:Channel Sales Manager for Magento by Suite Engine, LLCAutomate and sync...

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Introducing the Microsoft Business Applications October Virtual Launch Event

   Were excited about all of the new innovations were rolling out in the October 2019 Microsoft Business Applications release and want to share the highlights with you. Please join us for the Microsoft...

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Bring non-Dynamics 365 data to Customer Service Insights

Did you know that even if you’re using Salesforce, Zendesk, ServiceNow, or any other case management applications, you can also use Customer Service Insights from Dynamics 365 with those apps?Customer...

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Business Central SaaS: The Remote Server Returned An Error (429) when using...

Are you running Jet Reports and are receiving the following message?The remote server returned an error (429)We recommend updating your Jet Reports Extension to the latest version to resolve this...

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Business Central Self-Learning Resource

Are you looking for training resources for Business Central or looking to refresh your knowledge? Below I have accumulated some great self-learning resources for Business Central. We have something for...

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Extension Management in Microsoft Dynamics 365 Business Central

IntroductionAs part of our efforts to refactor and decouple objects in the System Application, and to support the move to AL for ourselves and our partners, it was clear that we needed to create the...

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